Thursday, July 17, 2014
I’m gonna be honest—I’m not a big fan of FaceTime. The thing is, I don’t really want people seeing my face when I’m speaking to them on the phone.
Look, it’s not like I’m making horrible, rude or disinterested faces as the person on the other end of the phone speaks. Rather, it’s that I may not be aware that I’m making horrible, rude or disinterested faces.
You get the difference.
Monday, July 14, 2014
The apartment industry is a profession that is chock full of surprises, especially when it comes to the day-to-day management of the community and staff.Perhaps what is most surprising is when we think we have put together the Dream Team—a group who will allow the vision of the owners to come to pass. As we seek to maximize our time, increase productivity, and serve our residents, we cannot...
Thursday, July 10, 2014
Summertime, and the livin’ is easy.
No, not really—I just felt the need to work that lyric into at least one blog. But the summer is a fun time, and when you work in the apartment industry, it can be pretty funny too.
In July’s IRO Insider, independent rental owner Paula Pant recalls three of the funniest—and weirdest—questions she’s ever received from a prospective resident. Chalk them up to...
Wednesday, July 9, 2014
In planning for Maximize: the 2014 Multifamily Asset Management Conference, we recently came across a rather compelling property. Purchased out of auction in September 2012, the 404-unit property just completed an $85 million renovation, and is preparing to implement a web-based customer service portal shared by the other 60 properties in its portfolio. Since development began on the property in...