Tuesday, December 20, 2011
Do you remember the movie, “Glengarry Glen Ross?” If not, I suggest you get it and watch it immediately Alec Baldwin’s character, Blake, makes a statement that has resonated with me to this day:
“Put that coffee down. Coffee is for closers only. I don’t see any closers in here,” Blake from “Glengarry Glen Ross.”
As a Starbucks enthusiast and sales trainer, every time I take a sip I think about...
Friday, December 16, 2011
The summer before my junior year of college, my family went on a cruise to the Virgin Islands. Each day on the boat, while the other passengers my age were flirting by the pool or trying to sneak into the casino, I was playing Bingo with the senior crowd.
You see, Bingo is a sport I’ve always enjoyed. It’s competitive, it requires skill and it’s not for the faint of heart—all things that I love...
Friday, December 9, 2011
One night when I was waitressing I asked an older male customer if he wanted dessert. He winked and said, “yes, how about your number?” I informed him we were all out of that.
The three months I spent as a server at my local pizzeria gave me a newfound respect for everything waiters and waitresses have to put up with on a daily basis. From the 19-year-old dish washer in the back of the kitchen...
Wednesday, December 7, 2011
Many companies would like to be more environmentally responsible, but lack the motivation, time, or expertise to implement changes on their own. Whether you work in a large organization with thousands of employees or in a two-person office, you can persuade your managers to “buy in” to a green program with the right positioning. Here are some persuasive arguments you can make to get your...