APTly Spoken Blog

  • Love ’Em or They’ll Leave Ya: 10 Ways to Retain More Residents

    National studies have shown that the average tenure for a resident is nine months or less—a scary statistic when it costs an average of five times more to turnover an apartment than it does to keep an existing resident. Multiply the cost to turn an apartment by the number of apartments in your community—then multiple that by 60 percent, the national average for resident turnover (according to...
  • Watching “Pretty Woman” for the 90th Time Sure Beats Repainting a Room

    When my last roommate moved out, I had the pleasure of helping to repaint her tangerine-colored bedroom back to its original, glorious shade of off-white. I’m all for roommate bonding, but I’d prefer that it involve a box of (rather cheap) wine and my 90th screening of Pretty Woman, not toxic fumes and three coats of primer. Wielding a giant paint roller over my head, I initially felt very free...
  • There’s Never a Loser When Everyone Wins

    I am sure we are all blown away by how some businesses operate.  I scratch my head…it’s clear not everyone is really trying to take care of clients, create positive experiences, or improve performance.  Here are several of my experiences. The crepe joint: Penny wise, pound (or franc) foolish. There’s a great crepe joint near work.  As the economy soured, I noticed changes.  They stopped...
  • It's a Risk I'm Willing to Take NOT

    I had a scary thing happen to me last month. And I need to share it with all of you. I happened to stop by a community while visiting family over the holidays. I pass it all the time when I am traveling to see my parents, and have always wanted to stop by. So, I finally did. It taught me a valuable lesson. And it can teach one to you as well. The office was clean and well maintained. I was...

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