APTly Spoken Blog

  • The Post-It Always Stings Twice

    One of the questions commonly asked throughout our surveys is “The speed to which your maintenance work was handled.” So what exactly constitutes a fast response time? There is usually a disparity between what the office considers a fast turnaround and what a resident is comfortable with. Believe it or not, the clock starts ticking for a resident the moment that service request is placed. Whether...
  • The Career of a Lifetime

    Years ago I wanted to see what it would be like as leasing consultant. I even reached out to one apartment management company due to an interest in beginning my career in the apartment industry. Needless to say, I did not get far.This wasn’t the right time for me, but my opportunity eventually came. After moving to metropolitan Atlanta, I worked as an associate in a local pharmacy. Many shoppers...
  • The Pros and Cons of Renting to a Resident with Pets

    If you've managed a property long enough, you've surely been asked whether you allow pets, and may have considered accepting pets during times when you've had trouble filling a vacancy, but ultimately came to your senses and declined. A recent FIREPAW (Foundation for Interdisciplinary Research and Education Promoting Animal Welfare) survey found property managers who rent to residents with pets...
  • Remember (We Lost) the Alamo

    I made my first trip to Texas a few years ago. I was in Dallas for a conference and my roommate met me afterward for a little road trip.  After passing what seemed like 15 different dead animals on the side of the highway—I swear I saw an ocelot among the roadkill—Steph and I arrived in San Antonio. First order of business: margaritas and Mexican goods. We made our way to a tourist haven on the...

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