For details about how any multifamily housing programs you work with are being handled by HUD during the government shutdown, visit the Government Affairs Community, where you can find a quick bulleted list of the "need to know" details, and a longer document outlining HUD's contingency plan. Have questions? Join the conversation and NAA staff will reply.
If your team has a catch phrase you use on resident communications or phone calls, join the Marketing Community to share the impacts you've seen from this. What phrase do you use, and how does this help differentiate yourself from the competition? One NAA member is using scented hand sanitizers to make for some even catchier phrases. Join the conversation in the Marketing Community today.
Did you recently make any small or big changes at your community to help make things a little greener, more sustainable or energy efficient? The NAA Community wants to know all about it! Download the Sample Case Study from the Green Community and use it to help write your own case study. Case studies can help other companies and communities learn from your experience and can make the idea of implementing change a little less daunting. Don't forget to share your case study with the Green Community afterwards!
Check out this list of ideas for resident events and activities, and add your own ideas for popular events! For more on the effect a good resident event can have for your retention rates, read the articles posted under Resident/Community Activities.
A recording of the IROC Webinar from Aug. 20 is posted to the IRO Community so you can learn how to make the NAA Lease Program work for you. The Webinar included a demonstration, step-by-step instructions and information on integrating it with your own property management software. Watch it today.
Does your company policy for employee appearance include rules about tattoos and piercings? Some owners and managers are re-evaluating their policies on this and are looking to see what other companies do to balance professionalism and personal style. Join the conversation and share your policy and thoughts on this today.