Senior Manager of Governance | National Apartment Association

Senior Manager of Governance

Department: Administration
Reports to: COO
Direct Reports: 0
Indirect Reports: 0
Status: Full-time/Exempt

Summary of Position:

Assists in supporting the needs of the Executive Committee, NAA Board of Directors and the Assembly of Delegates.

Principal Accountabilities:

Governance Responsibilities

  • Maintains all documents required for the NAA Board, Assembly of Delegates and Committee meetings including schedules, agenda, plans of work, minutes and scripts
  • Maintains and updates position descriptions for all Board members and Committee Chairs 
  • Attends all association Board Meetings, compiling agendas and maintaining the minutes
  • Compiles schedules for all Board/Committee meetings at the three National Meetings
  • Coordinates online resources for the Board, Delegates and Committee Members
  • Assists in the execution of Executive Committee conference calls and meetings including agendas and support materials
  • Assists President as liaison to the Nominating Committee
  • Assists in the coordination of board training and evaluation
  • Serve as liaison to the Regional Vice Presidents
    • Compile and Updates training materials and resources for RVPs
    • Coordinates the appointments of committee members by each RVP
    • Manages the agenda for all national meetings
  • Serves as liaison to Board Members at Large 
  • Coordinate an annual Executive Committee Retreat

Senior Staff

  • Manages and assists Senior Staff and Committee liaisons with regards to governance issues including agenda, minutes, plans of work and strategic plan

Leadership Training

  • Coordinates an annual Leadership Summit to brief the membership and encourage participation on all levels of the association, particularly nation involvement

Bylaws and Policies & Procedures 

  • Maintain the Bylaws and Policies & Procedures of the association as approved by the Board of Directors and Assembly of Delegates
  • Works with the association’s General Counsel to ensure the accurate revision and circulation of the Association’s bylaws. 

Affiliate Travel

  • Coordinates visits to NAA affiliates by volunteers and staff
    • Addresses the needs of each affiliate, coordinates the travel schedule to ensure that each affiliate is visited once in a two year period by either an officer, RVP, Board member or staff member
    • Monitors the budget to ensure that affiliate travel remains within reasonable limits
    • Maintains the affiliate travel log, producing and annual report 

National Awards

  • Coordinates Association’s Hall of Fame and Lifetime Achievement Awards
    • Ensures that each department facilitates the promotion and selection of their award recipients
    • Purchases awards
    • Provides notification to all award recipients
    • Assists at the awards rehearsal and awards presentation


  • Coordinates the appointment of the delegates by the state association each year
    • Attends three National Meetings as the Delegates Credentialer and maintains delegate records
    • Assists at the registration desk for each National meetings


  • Coordinate and compile the NAA Reports as necessary NAA meetings

Past Chairmen of the Board (PCOB)

  • Coordinates the travel/attendance to the three National Meetings through 
    • Circulating the PCOB travel form
    • Registering all PCOBs
    • Securing suites when appropriate for Chairmen and advising Meetings Department with their arrival and departure 
    • Provide Governance Summary Reports to them after each National Meeting

Special Programs 

  • Assist with management of programs to include the planning, budgeting, coordination and implementation.  The incumbent will support other programmatic areas as needed (i.e., programs require cross-departmental efforts).


  • Support Volunteer Relations by drafting certificates, congratulatory notes, letters, reports, etc.  Prepare draft invitation lists for various events/meetings. 


  • Bachelor’s degree and/or equivalent work experience
  • Minimum 5-7 years of non-profit experience
  • Demonstrated ability to maintain confidentiality
  • Demonstrated organization skills, including ability to coordinate multiple projects
  • Exceptional communication and interpersonal skills 
  • Project management experience
  • Multi-task oriented with excellent organizational skills
  • Ability to establish and maintain record-keeping system and files
  • Travel 25% 
  • Proficiency in Microsoft Office



  • Non-profit Board experience

Please send resumes, cover letter and salary history to No phone calls, please. EOE M/F/H/V


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