Contact Us 

National Apartment Association
4300 Wilson Blvd, Suite 400
Arlington, VA 22203

PHONE: 703/ 518-6141
FAX: 703/ 248-9440
E-MAIL: webmaster@naahq.org

Problems Logging In? Confirm your NAA User ID and password:

• If you already receive units Magazine or have interacted with NAA in any way in the past our system has already assigned you a unique user ID and password, which is all you need in order to proceed. Your NAA User ID can be found on the label of your units Magazine.
  
  If you have never logged in to NAA's Web site before, your password is set as the first initial of your first name, the first initial of your last name, and the first 5 digits of your mailing address ZIP code. If you have logged into NAA's Web site in the past, you may have to reset your password and you will use your new password to access the site.
  
• Retrieve Password
  If you do not know your NAA User ID or Password, the system will provide you with an alternative way to have the information sent to the e-mail address you have on file with NAA.
  
• Create Account
  If you are new to the apartment industry and have never had any interaction with NAA previously, create a new User ID. For those of you who aleady receive units Magazine or have had previous interaction with NAA, please note that creating a duplicate User ID may lead to delays or complications processing your designation enrollment and exams.
  
• Account Management
  
  Moved, got a new job, changed your email adress? Want to change your password? Update all of your contact information here.