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REGISTRATION & HOUSING INFORMATION
When can I register the people working in my booth? What are the registration rates? How many persons can my company send?
Registration is open. Exhibiting companies are limited to registering three (3) persons per 10’x10’ booths. Additional booth personnel badges can be purchased for $99 each (a maximum of three additional badges per 10’x10’).
| Exhibitor Full Conference Rates: |
| Size of Group |
On or Before 4/30 |
On or Before 6/15 |
After 6/15 |
| 50+ |
$450 |
$550 |
$650 |
| 25-49 |
$475 |
$575 |
$675 |
| 5-24 |
$500 |
$600 |
$700 |
| 1-4 |
$550 |
$650 |
$750 |
All exhibitor registrations will be processed via the online registration form. Use your company’s unique user name and password to access the exhibitor registration Web site to register. Exhibitor codes would have been emailed out to primary booth contact’s from J.Spargo & Associates.
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What does my registration fee include?
Exhibitor Booth Personnel Badges provide access to the following: Trade Show Floor and General Sessions only. Individual tickets for the opening party and meals can be purchased separately:
NSC Sponsored Opening Party: $129
Thursday Lunch: $40
Friday Lunch: $40
Exhibitor/Sponsor Full Conferences badges provide access to the following: All NAA Education Sessions, General Sessions, Trade Show Floor Access, Lunches on Thursday and Friday, NSC Sponsored Opening Party and Maintenance Mania National Championship.
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When do I receive my exhibitor badge(s) and meeting materials?
Exhibitor badges will be available for pick-up by the primary contract or by individuals at the Exhibitor Registration Counter at the conference. Appointments are available and you will be prompted to choose your badge delivery method during the online registration process. No Exhibitor Badges will be mailed.
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How do I change or substitute a name?
All name changes must be processed online by May 22nd. After this date all name changes must be processed onsite and are subject to a $25.00 administrative fee.
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Are children allowed to attend the conference and trade show?
Children under 18 years of age are not permitted on the show floor at any time. This rule applies during Setup, Show and Dismantle times. All persons 18 years old or older must be fully registered.
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What hotels have been reserved? What are the rates? Are room blocks available? Which is the headquarters hotel?
All exhibiting companies have access to reserve rooms online via the housing reservation site.
| Hilton New Orleans Riverside (Headquarter Hotel) |
$199 single/double
$239 Executive level |
| Doubletree |
$181 single/double |
| Embassy Suites |
$195 single/double |
| Hampton Inn & Suites New Orleans |
$169 single/double |
| Hilton Garden Inn New Orleans Convention Center |
$152 single/double |
| Loews New Orleans |
$209 single/double |
| New Orleans Marriott Convention Center |
$195 single/double |
| W New Orleans |
$195 single/double |
Please note: Exhibitor room blocks are not available at the Hilton New Orleans Riverside Hotel.
Blocks of rooms are also available and may be reserved for 10 or more rooms only. Exhibitor room blocks must be utilized (assigned to a specific individual) by Friday, April 23. Any rooms not utilized by April 23 will be removed from your room block and released for general sale.
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Who do I contact if I have questions about Registration or Housing? Or need to cancel my registration or reservation?
Please contact J. Spargo and Associates who is the official Registration and Housing vendor for the conference at 1-866-470-7778 or via e-mail at naaregistration@jspargo.com or naahousing@jspargo.com.
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Will transportation be provided during the conference?
Complimentary daily shuttle service will be provided between Ernest Morial Convention Center and the Hilton Riverside New Orleans, W Hotel, Loews and Doubletree. Service will begin operating on Tuesday, June 22 and continue during all official conference functions through closing on Saturday, June 26.
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BOOTH INFORMATION
What does my booth fee include?
Each exhibiting company receives three (3) complimentary booth personnel badges per 10x10 booth space; access to general sessions; discounts for full conference registration; complimentary use of the attendee mailing list; a basic online and program guide directory listing. Inline booths, 10’x10’ to 10’x30’, will receive 8’ back drapes, 3’ side drapes and a complimentary company sign. Island booths, 20’x20’ or larger, have a height restriction of 20’ for hanging signs.
Please note that carpeting and furnishings are not included in the booth fee unless otherwise noted. Carpeting or other professional floor covering is required.
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How do I order carpet, electric, internet, food, and beverages? Who is the show decorator?
Champion is the appointed decorator for the conference. The Exhibitor Service Kit is available and includes forms and rates for ordering furnishings and supplies for your booth.
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Will lead retrieval units be available to rent?
Yes, J.Spargo and Associates will be selling lead retrieval units before and at the conference.
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I need to cancel my booth. Can I have my money back?
All requests for cancellation or reduction of exhibit space must be in writing. Failure to occupy booth (s) or cancellation of space are not subject to refunds. No part of any payment will be refunded or applied to any future contract.
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I need to downsize my booth. Is there a penalty involved?
Companies downsizing booth space remain liable for entire amount of original contracted space, regardless of time notice. Booths that are downsized after payment in full has been received will be moved to a new location if downsizing from a 10’x20’ space or larger. Booths that are 10’x20’ or larger will not be divided to accommodate new booth size.
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When is exhibitor move-in and move-out?
| Exhibitor Move-In: |
| Tuesday, June 22 |
8 a.m. - 5 p.m. |
| Wednesday, June 23 |
8 a.m. - 5 p.m. |
| Thursday, June 24 |
8 a.m. - Noon |
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| Exhibitor Move-Out |
| Friday, June 25 |
6 p.m. - 10 p.m. |
| Saturday, June 26 |
8 a.m. - 8 p.m. |
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What are the Exhibit Hall Hours?
| Thursday, June 24 |
2 p.m. – 5 p.m. |
| Friday, June 25 |
10:15 a.m. – 12:45 p.m. |
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3:30 p.m. – 6 p.m. |
| Full Schedule of Events |
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What is the height restriction this year?
For linear booths, the height restriction for displays is 8’. Exhibitors should limit the height of the display material at the sides to 36 inches, from the front of their exhibit to a depth of 5’. For island booths, the height restriction is 20’.
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EXHIBITOR SPECIFIC INFORMATION
I want to do a mailing to attendees before and/or after the show. Can I have the list?
We are happy to offer the attendee list as part of the booth fee. The list will include company name, contract person, and mailing address. The registration list is sent as an Excel file and will be emailed to the third-party bonded mail house of your choice. All mailings must be submitted to NAA for approval. The list is for a one-time use basis and is available May 1, 2010 – Aug. 16, 2010. The list will be updated on a weekly basis to capture new registrants. Please note that it is NAA’s policy that the list will not be distributed to exhibiting companies under any circumstances.
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What other opportunities are available to help promote my booth?
Marketing Tool Kits: All exhibitors will receive Marketing Tool Kits that include email signatures, web banners and personalized complimentary expo passes to help promote the show and their booth.
Advertise in the 2010 Program Guide: Ad Spaces are quickly booking so please don’t miss out on reserving your space. Deadlines: Ad space Wednesday, April 14th and materials Wednesday, April 28th.
Exhibitor Prize Drawings: This is a great way to get attendees to stop by your booth! Prize Drawing Forms are available for each exhibitor. Submit your form by Wednesday, May 12 to be included in the program guide. Winners will not be announced over the intercom system. Each exhibitor who participates in the prize drawings will be provided with tent cards to display the winner’s name. Also, a sign will be posted at the beginning of each trade show opening, displaying the company, booth number and prize winner. Don’t miss out on this opportunity!
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GENERAL INFORMATION
What is the NSC Sponsored Opening Party on Thursday night?
The NSC Sponsored Opening Party will be a unique behind-the-scenes look at Mardi Gras—at none other than Mardi Gras World—from the artists who bring the parade to life. And bring your dancing shoes because attendees will be celebrating to the live music from seven-man band, Big Bad Voodoo Daddy. It’s a don’t-miss networking, fun, entertaining event held Thursday, June 24th from 7:30 p.m. – 9:30 p.m.
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Who are NAA’s official vendors for the conference?
Over the past several weeks we have had several companies contact exhibitors to offer their company services on behalf of NAA. Please note that the companies listed below are affiliated to NAA. All other companies are not part of NAA and we do not endorse their services.
- Champion - Official Contractor
- PSAV- AV & Computers
- J.Spargo & Associates- Registration & Housing
- MapYourShow- MyNAA (Floor plan & Program Guide Info)
- L&R Security Services, Inc.- Booth Security
- New Orleans Ernest Morial Convention Center- One2One, Electrical, Plumbing, Telephone, Cable, Internet, and Food and Beverages.
- The Townsend Group- units Magazine Ad Sales
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Who should I contact if I have additional questions?
Please email us at sales@naahq.org so we can assist you!
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