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NAA Education Conference Sessions & Tracks

Keeping up with the latest trends and tactics can make a big difference in your career this year. Experts in the multifamily housing market have developed a world-class curriculum focused on hot topics that will help your bottom line. You’ll come home with new ideas and new perspectives by attending any of the 40 sessions in these tracks: Executive, Marketing & Leasing, Operations/Best Practices, Specialty Housing, Green, Human Resources, IRO, Technology, Legal.

View sessions and descriptions by day:

Click on the image to the right to search the interactive session catalog where you can review session descriptions, learn more about the presenters and print out session materials and handouts.

Plan Your Event with MyNAA: Map Your Show!

 

Thursday, June 24  
SESSION TITLE TRACK 
9 a.m.  10 a.m.  

NAHMA Presents Top Ten Tips for Competing in the Post-Recovery Low Income Housing Tax Credit Program

Presented by: Lawrence (Larry) Curtis, Winn Development; George Caruso, Edgewood Management Corp.; Vincent O'Donnell, Local Initiatives Support Corporation
Moderated by: Michelle Kitchen, NAHMA

NAHMA

Going Global - Sell and Service Multicultural Residents and Watch Your Revenue Grow!

Presented by: Rebecca Rosario and Leah Brewer, Full House Marketing

Marketing & Leasing

Resident's Use and Perceptions of Social Media and the Multifamily Industry: Strategies to Evaluate Your Community's Online Presence

Presented by: Joseph Batdorf, J Turner Research; Robert Turnbull, RentWiki; Mike Whaling, 30 Lines; Jamie Gorski, The Bozzuto Group
Moderated by: Donald Canfield, LinellTaylor Marketing

Marketing & Leasing

Building Rx-Evaluating the Health of Toxic Multi-Family Assets

Presented by: Russ Nassof, TRC and Linda Fuhrman, TRC

Executive

Be Here Now! How to Manage Your Attitude and Thrive in Chaos!

Presented by: Doug Chasick, CallSource

Executive

Transformational Property Management Leadership

Presented by: Andrew Botieri, Total Peak Performance

Human Resources

Thinking Like a Business Owner - Walk & Talk Like You Own the Place

Presented by: Terri Norvell, Further Performance Group

Human Resources

It's Not All Black & White - Redux

Presented by: Nadeen Green, For Rent Media Solutions

Legal

You Can't Manage What You Don't Measure: Benchmarking Your Portfolio to Drive Down Operating Costs and Green Your Portfolio

Presented by: Alyssa Quarforth, United States Environmental Protection Agency, Scott Anderson, TIAA-CREF

Green
SESSION TITLE TRACK 
10:15 a.m.  11:15 a.m.  

NAHMA Presents Key Updates on HUD Affordable Housing Programs

Presented by: Carol Galante, Deputy Assistant Secretary for Multifamily Housing Programs, U.S. Department of Housing and Urban Development

Moderated by: Raquel Guglielmetti, Executive Vice President, Northwest Real Estate Capital Corp.

NAHMA

The Science and Psychology of Leasing 

Presented by: Lisa Trosien, ApartmentExpert.com

Marketing & Leasing

Capture Renters & Retain Residents through Popular New Media Channels: The Power of Social Networking, Online Video & Mobile Technology in Today's Rental Climate 

Presented by: Lisa McQueeney, Apartments.com and Melanie Stiles, Milestone Management

Technology
Marketing & Leasing

Military Housing: Yesterday, Today and Tomorrow

Presented by: Vicki Sharp, Balfour-Beatty Communities, Bob Mathis, Actus Lend Lease, Mike Rouen, Pinnacle, and Ivan Bolden, U.S. Army, Retired

Moderated by: Sam Merrick, Lincoln Military Housing

Specialty Housing/Military

Appropriate Irreverence How to Build a Fun Company in a Not So Fun World 

Presented by: Richard George, NOI Coach

Executive

Building Your Dynamic Culture and Developing Talent and Retaining both Employees and Residents   

Presented by: Mark Powers, CallSource and Tina Makssour, Mark-Taylor Residential

Human Resources

Emergency Communications: Best Practices on How To Plan For and Manage a Disaster 

Presented by: Conor Lee, ResidentC Emergency Communications and Lauren McDonald, The Bozzuto Group

Moderated by Joseph Milan, Ph.D., CRIO, Inc.

Operations
Accessibility Issues in Multifamily Housing
 
Presented by: Gregory Proctor, Windsor Consulting
Legal

No More Dollars Down the Drain: Simple Strategies to Significantly Reduce Water Use in Multifamily Communities 

Presented by: John Klein, JDM Associates

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Green
Friday, June 25 
SESSION TITLE TRACK 
8:45 a.m.  10:15 a.m.  

NAHMA Presents Preservation Tools for Aging Affordable Housing 

Presented by: Michelle Norris, National Church Residences; Gianna Solari, SHCM, NAHP-e, Solari Enterprises, Inc.; David A. Smith, CAS Financial Advisory Services

Moderated by: Kris Cook, CAE, Executive Director, NAHMA

NAHMA

Idea Factory 2010 

Presented by: Kate Good, Lisa Trosien and Mindy Williams, The Apartment All Stars

Marketing & Leasing

Titans of Technology – Multifamily Housing Industry Technology Solutions for Today, Tomorrow and Beyond

Presented by: David Bateman, Property Solutions; David Post, MRI Software, Steve Winn, RealPage, Anant Yardi Systems

Moderated by: William Wollinger, WinnResidential

Technology

Owner/Operator Best Practice Roundtable - BEST TIPS on Not Just Surviving, but THRIVING in this Challenging Economic Climate

Presented by: James Stewart, Stewart Properties, Inc.; Dan Lieberman, Horizon Management Group; Brent Sobol, Toro Properties Group; Herb Baumann, Baumann Property Co.

Specialty Housing/IRO

Increasing NOI and Asset Value: The Case for Attention to Retention

Presented by: Jen Piccotti, SatisFacts Research; Mike Clow, Greystar; Gregory Lozinak, Waterton Residential

Moderated by: Doug Miller, SatisFacts Research

Executive

Increased ROI & Enhancing Job Performance: Corporate Training Strategies that Improve Your Bottom-Line

Presented by: Deb Bronson-McGrath, Discover True North, LLC

Human Resources

Evicting Bed Bugs: Strategies to Keep Bed Bugs OFF Your Tenant List

Presented by: Ron Harrison, Orkin Commercial Services and Thomas  Green, PhD, CCA, TSP, IPM Institute of North America, Inc.

Operations

One Mistake, One Fair Housing Complaint, One Million Dollars Later

Presented by: D. J. Ryan, Judith Kathleen Belville and Craig McMahon from Kimball, Tirey & St. John LLP

Legal

Sustainability in Action: Real Estate Veterans Share Lessons Learned in Implementing Green Initiatives that Reduce Costs and Increase Value in their Multifamily Portfolios 

Presented by: John Klein, JDM Associates; Nick Stolatis, TIAA-CREF; and Doug Walker, UDR, Inc.

Green

Thought Leader Session
Opportunity Screams: Unlocking Hearts and Minds in Today's Idea Economy

Presented by: Tom Asacker - Speaker and Author of "A Clear Eye for Branding"

SESSION TITLE TRACK 
1 p.m. - 2 p.m.

NAHMA Presents REAC Experts' Roundtable

Presented by: Karen Newsome, Residential; David Northam, Beacon Communities, Bramblewood Estates; Scott Reithel, Community Housing Partners

Moderated by: Michelle Kitchen, NAHMA

NAHMA

Social Networking or Social Not Working?

Presented by: Ed Spiegel RentMineOnline.com; Virginia Love, Waterton Residential; Patty Blum- Crawford, Apartment Finder; and Janet Settle, Capture the Market- Video Production

Marketing & Leasing

Humanity vs. Technology—The Great Debate

Presented by: Russell Sandlin, The Russ Sandlin Group and Toni Blake, Totally Toni

Technology

R-410A Information for Executives

Presented by: Paul Rhodes, HD Supply Facilities Maintenance 

Executive
Operations

Challenges in Leadership Roles for a Changing Industry 

Presented by: Jackie Ramstedt, Ramstedt Enterprises, Inc. and Alexandra Jackiw, Buckingham Management

Executive

Leadership Is No Illusion...It's A Necessity!

Presented by: Lawrence Berry, Magic, Message and Motivation

Human Resources

Improving Renter Credit Quality and NOI using Resident Screening Market Data

Presented by: Jay Harris, CoreLogic SafeRent, Greg McDearmon, NTS Development Company, and Robin Robuck, Concord Management, LTD

Operations

State of the Union: Utility Billing Laws, Regulations, Rules and How to Mitigate Risk in Differing Legal/Regulatory Landscapes 

Presented by: Michael Foote, NWP Services Corporation and Michael Semko, National Apartment Association

Legal

Reducing Your Property's Carbon Footprint

Presented by: Dimitris Kapsis, American Utility Management and Lou Schotsky, Equity Residential

Green

Thought Leader Session
One Voice Leadership: The Key to Personal and Organization Success

Presented by: Bruce Wilkinson - President and Chief Leadership Officer of Workplace Consultants, Inc.

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Saturday, June 26 
SESSION TITLE TRACK 
10:30 a.m. - 11:30 a.m.

Thought Leader Session
Sales and Service Across the Generations

Presented by: Cam Marston - Founder and President of Generational Insight

Thought Leader Session
Off Balance On Purpose – Embrace Uncertainty and Seize New Opportunities for You and Your Company

Presented by: Dan Thurmon - Author and President of Motivation Works, Inc.

Carried Interest Legislation – An Update on the State-of-Play

Presented by: Greg Brown, Vice President, Government Affairs, NAA

Legal

EPA Renovation, Repair and Painting Rule: Rehabbing the Way We Work on Pre-1978 Housing

Presented by: Chris Hyde, Anchor Community Service

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Operations

 

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