NAA Education Conference Schedule
| DATE / TIME |
EVENT |
| Tuesday, June 22 |
|
| 8 a.m. – 5 p.m. |
Exhibitor Move-In |
| 1 p.m. – 6 p.m. |
NAA and NAAEI Committee Meetings |
|
|
| Wednesday, June 23 |
|
| 8 a.m. - Noon |
NAAPAC Golf Tournament |
| 8 a.m. – 5:30 p.m. |
Registration Open |
| 8 a.m. – 5 p.m. |
Exhibitor Move-In |
| 1 p.m. – 4:30 p.m. |
NAA Committee and Region Meetings |
| 4:45 p.m. – 6:15 p.m. |
NAA Board of Directors and Assembly of Delegates Meeting |
|
| Thursday, June 24 |
|
| 7:30 a.m. – 5:30 p.m. |
Registration Open |
| 8 a.m. – Noon |
Exhibitor Move-In |
| 8 a.m. – 8:45 a.m. |
Conference Kick Off |
| 9 a.m. – 10 a.m. |
Education Sessions |
| 10:15 a.m. – 11:15 a.m. |
Education Sessions |
| 11:15 a.m. – Noon |
Networking Lunch |
| 12:30 p.m. – 2 p.m. |
General Session with George W. Bush
Come hear a unique perspective on a wide range of issues as President Bush shares insights from his 16 years of public service. |
| 2 p.m. – 5 p.m. |
Grand Opening of the Exhibit Hall |
| 5 p.m. – 6:15 p.m. |
Maintenance Mania National Championships |
| 7:30 p.m. – 9:30 p.m. |
NSC Sponsored Opening Party at Mardi Gras World |
|
|
| Friday, June 25 |
|
| 7:30 a.m. – 11:30 a.m. |
Lyceum Sessions |
| 8 a.m. – 5:30 p.m. |
Registration Open |
| 8 a.m. – 10:30 a.m. |
Property Tours |
| 8:45 a.m. – 10:15 p.m |
Education Sessions / Thought Leaders |
| 10:15 a.m. – 12:45 p.m. |
Exhibit Hall Open with Lunch |
| 1 p.m. – 2 p.m. |
Education Sessions |
| 2:15 p.m. – 3:30 p.m. |
General Session with Kevin Nealon
Share a laugh with Emmy-nominated actor and comedian Kevin Nealon. |
| 3:30 p.m. – 6 p.m. |
Exhibit Hall Open |
| 6 p.m. – 10 p.m. |
Exhibitor Move-Out |
|
|
| Saturday, June 26 |
|
| 8 a.m. – 8 p.m. |
Exhibitor Move-Out |
| 8:30 a.m. – 11 a.m. |
Registration Open |
| 8:45 a.m. – 10:15 a.m. |
General Session with Bruce Kimbrell
Disney's Approach to Quality Service
The long-standing reputation Disney Destinations has for incredible service and friendly employees is not magic, it is sound ideology consistently applied in business. This program is designed to help you improve your organization’s quality service by immersing you in the successful Disney model. You will learn the importance of attention to detail and how Disney trains their Cast Members (employees) to treat their Guests (customers) as VIPs. Discover how to match your organization’s service standards with successful delivery systems that consistently promote and ensure quality service. This is a unique opportunity to see how Disney provides the legendary service for which they are famous. |
| 10:30 a.m. – 11:30 a.m. |
Education Sessions / Thought Leaders |
| 11:45 a.m. – 1 p.m. |
General Session with William C. Taylor
Become a maverick and hear Bill Taylor describe how the most original minds in business will win in the new economy by rethinking the logic of how business gets done. |
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NOTE: NAA reserves the right to revise the session schedule as necessary.
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Please Note: The NAA Conference & Exposition has an integrated online registration and housing system. You are required to register and pay for the NAA Conference & Exposition in order to access the hotel reservation service. |