Home > Bookstore

Welcome to the NAA Bookstore. Here you will find a wide variety of books, publications and videos on the business of multifamily housing. NAA members enjoy special discounted rates.

How to Order: There are three ways to order:

1. Online Web Order.  Review the product catalog and place desired items into your shopping cart.  Select the "Continue to Payment" button to pay via secure credit card transmission.
2. Order Via Fax. Review the product catalog, and then download, print off and fill out the NAA Bookstore Order Form. Fax the form to: 703/248-9443
3. Order Via Mail. Review the product catalog, and then download, print off and fill out the NAA Bookstore Order Form. Mail the form to:
   NAA Bookstore
   4300 Wilson Blvd
   Suite 400
   Arlington, VA 22203

NAA Bookstore Return Policy

• Return all items to The National Apartment Association, Attn: Debbie, 4300 Wilson Blvd, Suite 400 Arlington, VA 22203 
• A signed NAA Bookstore Return Authorization Form must accompany all returns.  No Returns received without this form will be accepted.
• Items must be returned within 7 days of purchase  
• Returned items must not be damaged.  Damaged products will be discarded and credit will not be given. Be sure to pack carefully to prevent damage in shipment.
• Videos, DVDs and CDs are not returnable.
• There is a 25% restocking fee on all orders, which will be invoiced separately.  Shipping charges are non-refundable.

Questions about the books? Contact NAA at bookstore@naahq.org